MASTER China official website /
Service hotline: 400 065 6258
Login | Register
Home > Services and Support > Technical Support
Technical Service Support
We provide remote guidance, technical Q&A and information support to help customers quickly complete product installation, debugging and troubleshooting. Technical issues can be consulted via phone, WeChat or email, and it supports response within 24 hours.
Technical support
  • Technical support and services

    MASTER Technical Support

    We provide professional, fast, and actionable technical support to ensure your flowmeters and related instruments perform optimally throughout their entire lifecycle.


    Our Services

    • Remote Technical Guidance: Get help with parameter configuration, field wiring, and menu settings via telephone, WeChat, or video conferencing.

    • Troubleshooting: We'll help you quickly identify the root cause of issues, improving efficiency and reducing errors.

    • Training: Free online training or on-site guidance is available upon request.

    • Resource Center: Access and download product manuals, wiring diagrams, and protocol documents.


    Contact Technical Support

    • Whatsapp:+86 13820170283

    • Email: sale@masteryb.com   |   zhouhuaxuan@master18.com

    • Response Time: We will respond to your inquiry within 24 hours on business days.


  • This website uses cookies to ensure you get the best experience on our website.

    Accept Reject